Customer service is the provision of assistance and support to customers before, during, and after their purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring satisfaction through effective communication and problem-solving. Customer service representatives strive to meet customer needs and expectations, fostering positive experiences and building long-term relationships. By listening attentively and empathizing with customers, they contribute to brand loyalty, reputation, and business success.
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Our Vision: Continue to be the leading UK mobile infrastructure services company. Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. We are at an exciting time in our company’s development. We've come a long way since we were first formed in 2012. From the rollout of new te...
About us SmartImpact is a Microsoft Partner and a leading provider of Dynamics 365 CE, Kentico and Umbraco solutions in the Not-for-Profit marketplace. We have around 70 staff and well over 150 successful projects in the membership associate, institutes, regulator, trade union and charity marketplace. Our aim is to make a difference within the NfP ...
Company: Loans 2 Go Ltd Role: Customer Service and Collections Advisor Salary: £26,350.00 to £34,255.00 pa, dependant on experience and skills Start Date: January 2024 Duration: Permanent with advancement opportunities Location: Putney Bridge, SW15 Company Overview: Loans 2 Go Limited (L2G) is an industry leader in providing alternative, affordable...
Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Peterborough area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social hou...
IT SERVICE DESK / 1ST LINE / ITIL / CUSTOMER SERVICE SKILLS / MS WINDOWS / ACTIVE DIRECTORY / WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses is looking to add an IT Service Desk candidate who will be responsible for providing 1st Line ...
Working hours are Monday - Friday. 9.00am - 5.00pm. To be the key point of contact between our customers and our business and to build a relationship as a trusted partner. To manage and ensure revenue protection and growth of a dedicated book of business through proactive account management. To manage our customers, and to ensure revenue retention ...
Reception Manager Salary: up to £50,000 & Benefits London Maternity Cover starts September 2024 (16 months) Our client, a law firm located in the City of London, is currently seeking a Reception Manager to cover a maternity leave starting at the end of September 2024. In this role, you will be responsible for managing the Front of House department,...
Quality Compliance Engineer - RF | £40k-£45k DOE | Chelmsford | Permanent We have an exciting opportunity for a Quality Compliance Engineer to work on production equipment used for the manufacture of RF products, from standard to bespoke solutions. Our client is known for being at the forefront of technology and they're a top player in creating cut...
Vacancy: Program Assurance ManagerLocation: Royston or BrimsdownJob Family: Project ManagementThe Program Assurance Manager plays a critical supporting role in ensuring PGMS capital projects deliver value for PGMS and JM. The primary objective of this role is to act as the Assurance Authority to confirm to PGMS Board that projects are suitably prep...
Are you an outgoing and friendly individual with experience working in the customer service industry? Are you seeking a role with excellent developmental and growth opportunities? Then this could be the ideal position for you. My client collaborates with world-leading advisors and employers to provide workplace pension schemes to over 9,000 organiz...