Customer service is the provision of assistance and support to customers before, during, and after their purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring satisfaction through effective communication and problem-solving. Customer service representatives strive to meet customer needs and expectations, fostering positive experiences and building long-term relationships. By listening attentively and empathizing with customers, they contribute to brand loyalty, reputation, and business success.
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Salary: £38,000 I’ve partnered with a client in the transport sector on the lookout for an Communications Officer - Customer Experience. In this role, you will be a key member in the delivery of external facing communications to increase engagement and enhance customer satisfaction. You will be working to bring new ideas into action as well as crea...
About us Here at SmartImpact, we are a UK Microsoft Gold partner, we have been providing innovative digital solutions to the non-profit sector since 2007. We partner with organisations of all sizes, individual and corporate membership bodies, charities & fundraisers, societies, colleges and regulatory bodies. Seeing a growth of over 50% in the last...
International SOS - Medical Assurance Officer - Saudi Arabia As International SOS' footprint in Saudi Arabia continues to grow, so does the need for further resourcing. This includes nurses or paramedics who also hold a certification in Quality Management or similar. Start Date: June/July 2024 (NB: visa processing may take up to 4-6 weeks) Country:...
Customer Success/Service Delivery Manager – Wales - £80k Managed Service Provider require an experienced Customer Success/Service Delivery Manager who thrives on building deep relationships whilst handholding customers / clients throughout their customer journey. This role sits within the service management team and will involve managing the onboar...
The ideal candidate will have a wide range of responsibilities including to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance that has field experience and knowledge of pneumatic, electrical, mechanical and electronic motor systems. This is a field base role covering M62 corrido...
A global technology consulting and digital solutions client of ours is looking for a Service Desk Specialist to join their growing team in the UK. Below are more details of the position - Ideal Qualifications Primary Skill Service Desk User query issue handling Ensuring user queries or issues are captured validated and triaged for further processin...
JOIN A FUN COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Who are we and what do we do? Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. Snap Finance UK was launched in July 2017 and offers financial solutions to consumers who have been refused credit ...
Reception and Admin Assistant for a B Corp Certified business – Victoria based £27k DiSRUPT Agency are partnering with a luxury brand offering stunning commercial spaces for companies to work and enjoy themselves, they host company events, networking opportunities and a high-end location to socialise and work remotely. The Reception and Admin Assis...
Salt Money Limited “SALT” is on a mission to make boat ownership more accessible so that more people can experience the benefits of spending time on the water. SALT is doing this by improving the speed, convenience, transparency, and availability of finance in the leisure marine industry. Everything we do at SALT is driven by simplicity. We harness...
Position: USV Field Service Technician (Mechanical) Freelance Qualification: Marine Engineering Location: Travel within the UK & Ireland is essential (Shore based) Contract Type: Freelance About XOCEAN XOCEAN is an ocean data company – we collect data for clients ranging from mapping the seabed to monitoring the environment. However, we do this dif...