Customer service is the provision of assistance and support to customers before, during, and after their purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring satisfaction through effective communication and problem-solving. Customer service representatives strive to meet customer needs and expectations, fostering positive experiences and building long-term relationships. By listening attentively and empathizing with customers, they contribute to brand loyalty, reputation, and business success.
11,126 Jobs Found
Customer Success/Service Delivery Manager – Wales - £80k Managed Service Provider require an experienced Customer Success/Service Delivery Manager who thrives on building deep relationships whilst handholding customers / clients throughout their customer journey. This role sits within the service management team and will involve managing the onboar...
CRM Manager Sofa Club are the fastest growing sofa brand in the UK and our team is growing! We have an exciting opportunity for a CRM Manager to join our team. Hybrid Role, Office in Hertford (SG13 7GX) (Candidate must live within 45 minutes) 4 days in HQ, Wednesdays Remote. About Us At Sofa Club, we make statements not sofas. Our objective is to p...
Would you like to be part of a team that takes a product from design, all the way through to final manufacture? An innovative manufacturer in the Cardiff area is looking for an experienced Quality Engineer to join their growing team on a fixed term contract basis until March 2025. They are in the process of developing a range of new products and ne...
The Opportunity FICO Customer Communication Services (CCS) SaaS solution delivers intelligent, scalable, two-way, automated voice, text, email and mobile push notifications often alongside FICO’s Fraud and Collections & Recoveries solutions or third-party solutions. The Solution Success Manager (SSM) is responsible for bringing FICO’s best practice...
Role: CRM Developer Job Type: Contract Duration: 6 Months + likely to be extend Work Location: ideally commutable to London, Bristol, or Manchester office(2-4 times in a month) CRM Developer We have a requirement for a CRM dev: Deep knowledge of MS Dynamics 365 Able to build and maintain custom plugins in Dynamics. These are built in C# Able to des...
Our client is a full service international law firm looking to recruit a Commercial Litigation Associate Solicitor with at least 3 years' PQE to join the firm's London office. The role will provide exposure to an incredibly varied range of dispute resolution work of significant importance, to include litigation, arbitration, and ADR.The work types...
Temp Customer Care Ecommerce June Start Fully Remote £13.15ph Our client are looking for excellent temps to join their customer care team during a busy period. The team you will join is responsible for managing all customer communications and queries via different channels. You will be... Responding to tweets, emails, answering calls, managing the ...
Role: CRM Developer Job Type: Contract Duration: 6 Months + likely to be extend Work Location: ideally commutable to London, Bristol, or Manchester office(2-4 times in a month) CRM Developer We have a requirement for a CRM dev: Deep knowledge of MS Dynamics 365 Able to build and maintain custom plugins in Dynamics. These are built in C# Able to des...
Cross functional CRM Consultant (Remote Working) based in Norwich is required by a property management company which have a presence throughout Europe, paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service. Joining a multidisciplinary ...
Role: Garment & Quality Technologist (Tailoring) Reporting to: Technical Manager Location: Hammersmith, London Overview: Victoria Beckham Limited is recruiting a Garment & Quality Technologist with experience and expertise in tailoring. This role sits within the Production department and is responsible for industrialising all products, ensuring bra...